Frequently Asked Questions

How much does the delivery cost?

We offer Free Delivery for all orders over $75! For orders between $25 and $75, a standard delivery fee applies based on your location (calculated at checkout).

What are your delivery hours?

We deliver daily between 7:00 AM and 12:00 PM.

How it works: We will contact you to coordinate an approximate delivery time within this window.
Resorts & Hotels: We will arrange a specific time to meet you in the main lobby.
Airbnbs & Vacation Homes: We will deliver to your doorstep within this window.

Do you offer a pick-up service?

At the moment we do not offer pickup service

What time do you deliver breakfast boxes? Will I get I in time for breakfast?

Our delivery hours are between 7am to 12pm, you will have your box by breakfast time.

We deliver to Davenport, Kissimmee, ChampionsGate, and surrounding areas. Please fill out your address at checkout to confirm you are within our range.

What areas do you service?

Do I need to be present for delivery?

Airbnbs/Homes: No, you do not need to be present. We will leave the order at your front door/porch (contactless delivery).
Resorts/Hotels: YES. Most resorts do not accept food deliveries at the front desk. You must meet our driver in the lobby between 7:00 AM – 12:00 PM to receive your order personally

How will I know if my order has been delivered?

We will send you a text message or an email with a photo indicating where we left your order. (If you are sending a gift or are a Travel Agent: Let your customer know you have a gift/order from them).

Do you deliver to the room?

No, for the safety of guests, all deliveries are made to the front desk, Bell Services or Luggage Assistance.

We will notify you by text message or email as soon as your order has been delivered.

IMPORTANT: If you are sending a gift or are a Travel Agent: You must inform your customer that they have a gift/order from you.

Do you deliver inside Theme Parks or Entertainment Districts

No. We do not deliver inside theme parks, restaurants, or retail districts. We only deliver to the Front Desk or Bell Services of hotels and resorts.

Do you deliver to the International Drive area?

No, we currently do not service the International Drive area.

Is there a minimum required to place an order?

Lake Buena Vista Resort Area: $25
Surrounding Areas (Kissimmee, Davenport, Champions Gate,etc.): $25

Do you offer products that are Gluten Free, Dairy Free, Egg free?

At the moment, we only offer gluten-free waffles. 😊

What should I do if I have to cancel my order?

You have up to 2 days before the scheduled delivery date to cancel your order and be eligible for a refund.

Refund Amount:

If you cancel your order within the specified cancellation window, you will receive a refund amounting to 90% of the total order value. The remaining 10% will be retained to cover processing fees and administrative costs associated with order cancellation.

Email us at hello@deliadahomebakery.com or send us a text message +1(407)900-1453.

What is the best way to get in contact with you?

Do you have discounts for Travel Agents?

Yes! Please go to our TA Discount page to fill out our from and receive your personalized discount code.

I picked a delivery time upon checkout. Is that when I will receive my order?

Our order delivery time frame is between 7am-12pm. You will get your order between that time but we can't guarantee when in that time frame you will receive your order. Your delivery time will depend on attentiveness at front desk, traffic, etc. The hour you chose is simply to lock in your delivery day.

What is the Delilovers Club?

The Delilovers Club is a Loyalty & Rewards System designed by Deliada Home Bakery to reward our valued customers for their continued patronage and to enhance their shopping experience.

Who is eligible to join the Delilovers Club?

Membership in the Delilovers Club is open to individuals aged 18 and above. Employees of Deliada Home Bakery and their immediate family members are also eligible for membership but may be subject to specific restrictions.

How can I enroll in the Delilovers Club?

Customers can enroll in the Delilovers Club by signing up through our website.

How do I earn Deli Points?

Treat Tokens are earned on qualifying purchases at a rate of 1 Deli Point per $1 spent, unless otherwise specified during promotions. Deli Points may also be earned through specific activities such as referrals, social media engagement, and completing surveys.

How does the referral program work?

Members can earn additional rewards by referring new customers to Deliada Home Bakery. For each successful referral, both the referrer and the referred customer will receive $5 off their next purchase.

When do my Deli Points expire?

Treat Tokens are valid for 6 months from the date they are earned. All unredeemed Deli Points will expire on a rolling basis for customers who have not engaged in points activity for 6 months (180 days) or more.

How can I redeem my Deli Points?

Deli Points can be redeemed for discounts or other rewards as specified on the Deliada Home Bakery rewards catalog.

How can I manage my account?

Members are responsible for maintaining accurate and up-to-date account information. Deli Points and rewards can only be accessed by the account holder through secure login credentials.

What happens if there is fraudulent activity or abuse of the Delilovers Club?

Any fraudulent activity or abuse of the Delilovers Club may result in the forfeiture of Treat Tokens and membership termination.

How can I terminate my membership?

Members can terminate their membership at any time by contacting customer service at hello@deliadahomebakery.com.

How does Deliada Home Bakery protect my privacy?

Deliada Home Bakery is committed to protecting members' privacy. Personal information collected for the Delilovers Club will be used in accordance with our Privacy Policy.